When Things Need Sorting

At Parkes & Pearn, we are committed to providing a high standard of service and treating our clients and customers fairly.

We hope that you will always be happy with the service you receive from our team. However, if something does go wrong, we want to hear about it and have the opportunity to put things right.

Our Complaints Procedure explains how to raise a concern with us, how your complaint will be handled and the steps available to you if the matter cannot be resolved.

Please download our current Complaints Procedure below for full details.